Data Protection

H55's Privacy Policy – How We Store Your Information

The security of your personal data at h55 is our top priority. Reading this policy will tell you what data we collect, why we collect it, and how we keep it safe.

Last updated: 1 May 2026|Official Bangla Version
SSL Encryption
256-bit encryption
Your Data Is Never Sold
No Third Parties
Your Control
Right to Erasure
GDPR Compliant
International Standards
About This Policy

By using the h55 platform, you agree to this Privacy Policy, which governs how h55 handles your data. For any questions, contact us at support@h55.world.

1Introduction – Why This Policy Matters

H55 is a trusted online gaming and betting platform in Bangladesh. We take every member's personal data seriously. When you register or use h55, you share certain information with us. This Privacy Policy clearly explains what data we collect, where it is stored, why it is used, and how it is kept secure.

We believe you should have full control over your own data. h55 never sells, rents, or shares your information with advertisers without your consent. This commitment is a core principle of how we operate.

This Privacy Policy has been drafted in accordance with the Bangladesh Digital Security Act and international GDPR standards. All h55 services, websites, and mobile apps operate under this policy.

2What Information We Collect

H55 only collects the information genuinely needed to deliver our services. Collecting excessive or unnecessary data goes against our policy.

Data Type What Data When it is collected
Identity Full name, date of birth, NID/passport number During registration and KYC verification
Contact Email, mobile number, address At Registration
Financial Payment method, transaction history On Deposits/Withdrawals
Operations Gaming history, betting records, login logs When Using the Platform
Technical IP address, device information, browser type Automatically
Preferences Language settings, communication preferences In Account Settings

How We Collect Your Data

  • Provided directly: Information you provide directly via the registration form, KYC uploads, or support chat
  • Automatically Collected: Via cookies, log files, and device fingerprinting technology
  • From third parties: Limited data received from payment processors and identity verification providers
3Purpose of Data Use

H55 uses your information only for the legitimate purposes outlined below. Before using your data for any purpose, we ensure it is consistent with your interests.

  • Creating and managing your account, and verifying your identity
  • Providing gaming, betting, and payment services
  • Preventing fraud, scams, and money laundering
  • Personalizing your bonuses and promotions
  • Customer support and issue resolution
  • Meeting legal and regulatory obligations
  • Monitoring behavior to ensure responsible gaming
  • Improving platform security and performance
  • Sending relevant offers and notifications with your consent
What We Don't Do

H55 never sells your data, shares it with third-party advertisers, or uses it for marketing purposes without your consent.

4Data Sharing – Who We Share With and Why

H55 may share your information with specific third parties only under strictly limited circumstances. In every case, a rigorous agreement is in place before any data is shared.

Parties with Whom Limited Data May Be Shared

  • Payment Processors: Mobile Pay, Nagad, Rocket & Bank – only the information required to complete transactions
  • KYC Verification Agencies: Via a secure channel for identity verification
  • Game provider: A unique player ID used to manage gameplay — not personal information
  • Legal Authorities: Where required by court order or government directive
  • Security agency: In investigations of suspected fraud or money laundering
Never Shared

H55 does not share your data with advertising companies, data brokers, or any unrelated third parties.

5Data Protection Measures

H55 uses industry-leading technical and administrative measures to protect your data. Our security team remains vigilant around the clock.

  • TLS 1.3 / SSL 256-bit Encryption: All data transfers are encrypted
  • AES-256 Database Encryption: All stored data is fully encrypted
  • Two-Factor Authentication (2FA): Preventing unauthorized access to accounts
  • Regular Security Audits: By an independent third-party expert every quarter
  • Data Segmentation: Different types of data stored on separate servers
  • Access Controls: Only authorized personnel can access specific data
  • Backup System: Regular data backups stored in a secure location

However, no method of transmission over the internet is 100% secure. In the event of a security breach, h55 will notify you and the relevant authorities within the legally required timeframe.

6Cookies Policy

H55's website and app use cookies — small files stored on your device that help improve your browsing experience.

You can disable optional cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

7Your Rights

Every h55 member has a number of important rights regarding their personal data. We respect these rights in full.

Right to Access

You can request to see what information h55 holds about you at any time.

Right to Rectification

You can request that any inaccurate or outdated information be corrected.

Right to Erasure

After account closure, you can request deletion of data that is no longer required for legal compliance.

Right to Restrict Processing

You can request that we limit the use of your information in certain circumstances.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to Object

You can object to marketing communications or profiling at any time.

To exercise any of these rights, email us at support@h55.world. h55 will typically respond within 30 days.

8Third-Party Services

H55 uses trusted third-party services to deliver its platform. All such service providers are contractually bound to uphold h55's privacy standards.

  • Game provider: Pragmatic Play, Evolution Gaming – receive only anonymized analytics for game operations
  • Payment Gateway: Mobile Pay, Nagad, Rocket – receive transaction data only, not your personal gaming data
  • Identity Verification: Original documents are not retained after KYC is completed
  • Cloud Storage: In encrypted form within secure data centers
Our Standards

A Data Processing Agreement (DPA) is in place with every third-party provider. They may only process your data in accordance with h55's instructions.

9Privacy of Children and Minors
Strict Age Policy

H55 does not collect data from or provide services to anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately.

H55 verifies age at registration and on an ongoing basis. If a parent or guardian discovers that their child has used h55, please contact support@h55.world immediately. We will delete that account and all associated data without delay.

10Data Retention Period

H55 does not retain data longer than necessary. Retention periods vary depending on the type of information.

Data Type Retention Period Reason
Active Account Data For the duration of account activity For service delivery
Financial transaction records 7 Years Legal Obligations
KYC documents 5 years Regulatory Requirements
Gaming History 3 Years Dispute Resolution
Log Files 1 year Security Monitoring
Marketing Preferences Until Consent Is Withdrawn Personalization
11Policy Updates

H55 may update this Privacy Policy when necessary. For significant changes, we will send advance notice to your registered email address.

You will be notified at least 30 days before any changes take effect, and a clear notice will be displayed on the platform. The date of the latest update is always visible at the top of this page.

12Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch. h55's Data Protection Officer is always available to help.

Email
privacy@h55.world
Live Chat
Available 24/7
Response Time
Within 30 Days

Privacy FAQ

No, never. h55 does not sell your personal information to any third party. This is the most fundamental commitment in our Privacy Policy. Our business runs on member trust, not data sales.

KYC documents are required by law to be retained for up to 5 years, after which they are automatically and securely deleted. While stored, all documents are protected with AES-256 encryption.

Financial transaction records are retained for up to 7 years as required by law. All other personal data, gaming history, and preferences are deleted upon account closure.

Click the "Unsubscribe" link at the bottom of any marketing email, or update your notification preferences from your account settings. You can change these preferences at any time.

🔐 The Core Pillars of h55's Data Protection

Your data is protected through a combination of technology and policy

Zero Data Sales Policy

H55 never sells or rents your personal data to advertisers. This commitment is embedded in our company's core principles.

State-of-the-Art Encryption

All data transfers and storage are secured using TLS 1.3 and AES-256 encryption – bank-grade security technology.

Your Data, Your Control

View, correct, delete, and transfer your data – these rights are yours. Submit a request at any time.

Regular Security Audits

Every quarter, independent third-party security experts audit h55's security systems and identify any vulnerabilities.

Minimal Data Retention Policy

No data is retained beyond the required period. Once legal obligations are fulfilled, data is securely deleted.

GDPR & International Standards

H55's Privacy Policy is compliant with GDPR and the Bangladesh Digital Security Act.

Your Data Is Safe – Get Started Now

Your privacy is fully protected at h55. Register with confidence and join Bangladesh's most trusted gaming platform.

🔐

Your information is completely secure

বাংলা